Silicon Shire

Supporting the technology community in Eugene & Springfield, OR


FCR is the premier provider of outsourced live agent call center and business process solutions. We provide a wide range of outsourced contact center, business process and social networking solutions to industries that include the high tech, internet, e-retail services, telecom, healthcare, finance, travel, transportation, insurance and various sectors of the new economy. Our mission is to provide innovative support for innovative companies. We strive to provide the highest possible quality at the lowest cost to our clients. To accomplish that we are building a new class of high quality, domestic based contact and business process outsourcing centers right here in the United States. With 6 contact centers across the state of Oregon, FCR operates facilities in the communities of Roseburg, Grants Pass, Coos Bay, Veneta, Eugene, and Independence. Our centers are filled with the most dedicated and creative colleagues who help take our client’s business to the next level. FCR currently supports more than 60 clients and employs over 1,600 colleagues. We are changing the face of the outsourcing industry, one call, email, instant message, text, and video conference at a time.


  • 2911 Tennyson Ave
  • Suite 304
  • Eugene, OR 97401


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